These Terms of Service ("Terms") are an agreement between you (either an individual or the business you represent) and Cloud Mizan LLC, operating as Sync ("Sync", "we", "us"), governing your access to and use of the Sync application at rs-sync.com and any related services (the "Service").
By creating an account, starting a free trial, or otherwise using the Service, you agree to these Terms. If you're accepting on behalf of a business, you confirm you have the authority to bind that business.
Sync is business management software — invoicing, banking and bank reconciliation, bills and purchase orders, payroll, attendance and leave, and related operational tools — organized around one or more organizations, each of which may be split into "wings" (business units) with per-wing access control.
The Service includes automated calculations (for example, tax and withholding on invoices, or payroll deductions) intended to save time. These calculations are a convenience, not professional tax, accounting or legal advice — see Section 8.
You own the business data you put into Sync — your invoices, financial records, employee information and everything else you or your team enters. We process it to provide the Service to you, as described in our Privacy Policy.
You're responsible for the accuracy and legality of the data you input, and for making sure you have the right to input it — including any personal data about your own employees or contractors that you add to the HR and payroll modules.
If you cancel or your subscription lapses, we'll retain your data for a reasonable period to allow you to export it or reactivate before it's deleted, as described in our Privacy Policy.
You agree to use the Service only for lawful purposes and in line with our Acceptable Use Policy, which is part of these Terms. We may suspend or terminate accounts that violate it.
The Service itself — its software, design, and the Sync name and branding — belongs to Cloud Mizan LLC or its licensors. These Terms don't grant you any rights to it beyond what's needed to use the Service as intended.
You retain all rights to your own business data. We don't claim ownership of it, and we don't use it to train third-party models or share it for advertising purposes.
The Service is provided "as is" and "as available." We don't guarantee it will be uninterrupted, error-free, or fit for a particular purpose, and we disclaim warranties to the fullest extent the law allows.
In particular: tax, withholding and payroll calculations in the Service are provided as a convenience based on rules we've implemented, and may not reflect every update to applicable law. You're responsible for verifying that figures generated by the Service are correct and for your own compliance with applicable tax, labor and financial regulations. Sync is not a substitute for a qualified accountant, tax advisor or lawyer.
To the fullest extent permitted by law, Cloud Mizan LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or business opportunity, arising from your use of the Service.
Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim arose.
You agree to indemnify and hold Cloud Mizan LLC harmless from any claim arising from your use of the Service, your data, or your violation of these Terms or applicable law.
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these Terms, including the Acceptable Use Policy, or if required by law.
Neither party is responsible for delay or failure to perform caused by circumstances reasonably beyond its control — including internet, power or hosting-provider outages, natural disasters, or government action.
You may not assign or transfer these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of substantially all of our assets, and will let you know if that happens.
If any part of these Terms is found unenforceable, the rest remains in full effect.
These Terms, together with our Privacy Policy, Acceptable Use Policy, Refund & Cancellation Policy and Cookie Policy, are the entire agreement between you and Cloud Mizan LLC regarding the Service, and replace any earlier agreement or understanding on the same subject.
We may update these Terms from time to time. If we make a material change, we'll make reasonable efforts to let you know before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, and any dispute arising from them will be subject to the exclusive jurisdiction of the courts of the State of Delaware, United States.
Questions about these Terms? Reach us through "Report an issue" in the app (or in your employee portal, if you're a resource) — every report reaches our team directly.